This website contains propriety materials such as: images, content and other materials created by United Medical, LLC. You may not use, copy, reproduce [and other forms of plagiarism] the information without an approved notice in writing from United Medical, LLC. For general questions, please send your inquiries to info@umusa.net; to reach our Human Resources department, please reach us at HR@umusa.net or by phone at (302) 266-9166 ext. 520.
AVAILABLE OPPORTUNITIES - FOR MEDICAL OFFICE:
Medical Office Staff/ Call Center Representative
Summary/Objective
We are seeking a Call Center Representative who is well-equipped to work in a collaborative and fast-paced environment. The Call Center Representative is responsible for communicating with our patients with compassion and professionalism while handling a large volume of information with efficiency and accuracy. A positive attitude and strong interpersonal skills are key factors to a successful member of our medical office staff, and in turn, United Medical Clinic as a whole.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Accurately collect patient demographics and relay provider communications to patients
Schedule and confirm new or follow-up appointments
Receive and distribute incoming messages accordingly
Manage incoming and outgoing faxes
Verify insurance and request authorization when applicable
Collect applicable patient balances
Maintain knowledge of multiple insurance companies’ requirements including Medicaid and Medicare
Efficiently navigate several different healthcare databases with ease
Collaborate with staff and health care professionals to ensure customer satisfaction and shared goals are achieved
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Perform other assigned duties as required
Competencies
Excellent verbal and written communication skills
Desire to work independently and multi-task
Ability to collaborate and work as a team
Interpersonal skills
Goal oriented
Detail oriented
Education and Experience
Knowledge of medical terminology and databases
Bachelor’s Degree is not required, but preferred
One year of experience in a clinical setting is not required, but preferred
Customer/client-facing experience is not required, but preferred
About United Medical Clinic
United Medical Clinic is a primary care practice with board-certified physicians specializing in family medicine and internal medicine. Our providers are committed to a team-oriented approach and work in collaboration with the patient to provide individualized patient education and excellent patient care. United Medical Clinic has multiple locations throughout Delaware, including Wilmington, Newark, Bear, Smyrna, and Dover. Our teams are growing! Visit our website: www.umclinic.net
Medical Assistant (MA-CNA)
Summary/ Objective
Our Medical Assistant is responsible for assisting the provider with direct patient care and accurate recording of patient information following the established office processes. Additionally, the Medical Assistant fosters a compassionate relationship with their patients and effectively collaborates with all medical office staff. We have Medical Assistant positions in primary care and specialty care.
Essential Functions:
Perform pre- and post-office visit and health administrative duties: room/procedure preparation, maintain medical supply inventory, process referrals, verify insurance, ensure related reports and labs are recorded in patient's EMR, and patient chart preparation/documentation
Escort patients to exam rooms, collect and document in the EMR patient vitals, patient history, family history, medication reconciliation, etc.
Assist physician and physician assistant in exam rooms as needed
Perform ancillary medical professional patient care and education as directed by provider
Complete ancillary office tasks pertaining to check-in/check-out and telephone inquiries
Collaborate with staff and health care professionals to ensure customer satisfaction and shared goals are achieved
Use, protect, and disclose patient’s Protected Health Information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Perform other assigned duties as required
Competencies:
Professional communication skills
Organizational skills
Time management skills
Team oriented
Detail oriented
Education and Experience
Ability to navigate through multiple computer applications and screens with ease
Knowledge of medical terminology and databases
Bachelor’s Degree is not required, but preferred
One year of experience in a clinical setting is not required, but preferred
About United Medical Clinic
United Medical Clinic is a primary care practice with board-certified physicians specializing in family medicine and internal medicine. Our providers are committed to a team-oriented approach and work in collaboration with the patient to provide individualized patient education and excellent patient care. United Medical Clinic has multiple locations throughout Delaware, including Wilmington, Newark, Bear, Smyrna, and Dover. Our teams are growing! Visit our website: www.umclinic.net
About Christiana Institute of Advanced Surgery (CHRIAS)
Christiana Institute of Advanced Surgery specializes in providing advanced surgical services with a focus on minimally invasive surgery and excellent patient care. We are experts in laparoscopic & robotic weight loss surgery including gastric bypass, gastric banding and sleeve gastrectomy, laparoscopic & robotic colorectal surgery, laparoscopic breast surgery, and robotic general surgery including cancer surgery, single-incision gallbladder, colon and spleen procedures, hernia repair and anti-reflux surgery. CHRIAS is located in Wilmington, Newark, and Dover, Delaware.
At CHRIAS, we strive for excellence aiming at meeting or exceeding your highest expectations in quality of care within a compassionate environment. We offer quality results using advanced technology to minimize scars, discomfort and help speed up recovery.
Medical Office Staff (Check In/Out)
We are seeking a Medical Office Staff person to complete both administrative and clinical tasks to assist the medical provider in patient care as dictated by the patient and business needs.
Our Medical Office Staff person is responsible for assisting the provider with direct patient care, accurate recording of patient information following the established office processes, and providing an exemplary patient experience. Additionally, Medical Office Staff person fosters a compassionate relationship with their patients, efficiently completes specified tasks, and effectively collaborates with all medical office staff.
Typical duties will include, but are not limited to:
Maintain a clean and professional patient waiting room
Schedule and confirm new or follow-up appointments
Greet and check in/out patients
Collect, process, and reconcile patient’s payments/balances
Order office supplies and maintain office inventory
Sort and distribute incoming mail and packages
Receive and distribute messages accordingly
Manage incoming and outgoing faxes
Complete tasks as directed by a medical professional that support the patient's care and contribute to improved health results
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all office policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Competencies
Professional communication skills
Organizational skills
Time management skills
Team oriented
Detail oriented
Education and Experience:
Ability to navigate through multiple computer applications and screens with ease
Knowledge of medical terminology and databases
Medical Administrative Assistant Certification preferred
Bachelor’s Degree preferred
One year of experience in a clinical setting is not required, but preferred
About United Medical Clinic
United Medical Clinic is a primary care practice with board-certified physicians specializing in family medicine and internal medicine. Our providers are committed to a team-oriented approach and work in collaboration with the patient to provide individualized patient education and excellent patient care. United Medical Clinic has multiple locations throughout Delaware, including Wilmington, Newark, Bear, Smyrna, and Dover. Our teams are growing! Visit our website: www.umclinic.net
Operating Room Nurse
Summary/Objective:
An experienced Operating Room nurse is desired for our growing facility at the American Surgery Center. The OR nurse is accountable for patients during the course of their perioperative experience. Surgical specialties currently include: general surgery, ophthalmology, endoscopies, and bariatric, and we are looking to add more specialties in the future. The right candidate will demonstrate technical and operational knowledge and is able to apply these skills in the clinical setting. The ability to collaborate with physicians and ancillary services as well as work in a team environment is a must. The candidate will work to analyze and upgrade patient care through quality improvement activities in addition to maintaining clinical competencies through continuous study, in-services and participation in obtaining continuing education units.
Essential Functions:
Must have excellent clinical, interpersonal, and critical thinking skills.
Must be flexible in hours of duty to help support the needs of the unit.
Use, protect, and disclose patient’s Protected Health Information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards.
Collaborate with staff and health care professionals to ensure customer satisfaction and shared goals are achieved.
Position Type/Expected Hours of Work:
Full-Time and PRN positions are available
This facility is open 23 hours a day. Applicants must be able to work any scheduled hours to meet the needs of the patients and the facility. This includes shifts that may run later into the afternoon/evening and while there is no call requirement, there is the potential to pick up through the night call for bariatric patients who may need to stay 23 hours.
Preferred Education and Experience:
Bachelor of Science in Nursing
BLS
ACLS- possess/obtain within 3 months of hire
CNOR (Preferred)
2 years prior OR experience in a hospital setting
About ASC
American Surgery Center (ASC), a member of the United Medical family, is a multi-specialty surgery center focused on providing quality outpatient and same-day surgery for a variety of specialties. We are now open 23 hours! To learn more about ASC, please visit: www.americansurgery.org.
Patient Care Technician
Summary/Objective:
The Patient Care Technician is responsible for assisting healthcare personnel with basic patient care in a fast-paced ambulatory surgical center. The PCT also aids in clerical duties including answering phones, preparing patient charts, and scanning paper medical records.
Essential Functions:
Assist in preparing patients for procedures/surgery in the preoperative area which includes identifying the patient and escorting them to their bay, having them get changed, instructing on the use of Sage wipe, applying EKG leads/BP cuff/pulse ox, taking and recording vital signs, performing pregnancy test, performing blood glucose test, applying pneumatic compression boots, and applying oxygen tubing.
Assist in ambulating patients
Performs E-faxing of operative records
Scans paper medical records into EMR
Escorts discharged patients from recovery to their vehicle
Contains knowledge of and the ability to perform duties in accordance with established standards as set forth in ASC’s policies and procedures
Adheres to strict Universal Precautions and Blood-Borne Pathogens protocol
Assists in maintaining a safe and aseptic environment for patient and staff
Exhibits control in emergency situations
Strives to become and remain proficient in all aspects of employment by participating in educational opportunities
Education and Experience:
High School Diploma or GED
Ability to read, write and speak the English language
Ability to communicate effectively with patients, caregivers, physicians and other health care workers
Patient Care Technician Certification required
Nursing Assistant Certification or Medical Assistant Certification required if no PCT Certification
Previous ambulatory surgical experience preferred
Current BLS Certification preferred
PreOp / PACU Nurse
Summary/Objective
The primary role of the PACU/Pre-op Nurse is to provide continuity of care to meet individual patient needs. This role entails assuming responsibility and accountability of the patient with proper collaboration from other health care providers. The ability to administer diligent care to outpatients via monitoring, assessment, intervention, and continuous reassessment. The post-anesthesia care unit nurse (PACU nurse) will provide care for post-operative patients recovering from anesthesia, including general, regional, and local.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possess knowledge as well as the ability to perform duties in accordance with established standards as set forth in the centers policies and procedures
Delivers care according to established goals and objectives
Makes independent clinical decisions regarding the patients’ needs and the ability to advocate for the patient
Utilize available work time effectively
Utilizes good nursing judgement in establishing patient care
Consistently exhibits accurate and timely documentation
Provide care as outlined by the physician orders, nursing judgement, and patient status assessment.
The ability to promptly report any significant changes to the proper personnel
Apply effective ability to properly communicate with the patient regarding their plan of care
Properly communicate post-operative care instructions to the patient and family at time of discharge as well as post-op phone calls
Integrate cost-effective measures into nursing care
Regularly attends staff meetings and in-services
Interacts effectively with other health care team members
Maintains a safe work environment in compliance with OSHA guidelines and infection control standards
Demonstrates knowledge of cultural, spiritual, and aged related consideration when interacting/caring for patients
Supports and promotes the Centers organizational philosophy, goals and objectives
Maintains honesty, loyalty and dependability in all interactions with the patients, families, and health care team.
Adheres to strict Universal Precautions and Blood-Borne pathogens protocol
Proper administration of medications and manage any drug-related issues
Demonstrate arrhythmia recognition and treatment
Possess knowledge of anesthetic agents, techniques as well as airway management
Competencies
Computer literacy
Organizational skills
Communication literacy
Goal Oriented
Time management skills
Interpersonal skills
Ability to communicate effectively with patients, families, physicians, and healthcare staff
General Clinical competency in acute patient care
Ability to gather pertinent medical history and provide concise instruction for pre-operative and post-operative care
Work Environment
This job operates in a large, fast paced, surgical center.
The ability to work in a clean, well-lit, ventilated work area. Frequent exposure to biological, chemical, and environmental elements. The ability to manage care of patients during altered states of consciousness and perform possible physically demanding patient care. Able to work effectively in what at times can be a busy and noisy environment requiring frequent interruptions.
Position Type/Expected Hours of Work
This is a full-time and PRN positions available. The shift for this position is M-F; PACU starting at 7:30 AM, Pre-Op starting at 5:00 or 6:00 AM; 8 hours shifts; on call strictly for overnight patients. This facility is a 23-hour center. Applicants must be able to work any scheduled hours to meet the needs of the patients and the facility.
Required Education and Experience
BSN
Registered Nurse License in the State of Delaware
BLS
Preferred Education and Experience
2 years direct experience in ambulatory surgery experience
ACLS
Sterile Processing Technician
Summary/Objective:
The Sterile Processing Technician demonstrates and participates in decontamination, cleaning, assembling, packaging, sterilization, storage, distribution of reusable surgical instruments and equipment. The Sterile Processing Technician is also expected to maintain patient safety and confidentiality, as well as act in accordance with the standards of behavior per policy.
Job Duties and Responsibilities:
Adheres to strict Universal Precautions and Blood-Borne Pathogens protocol
Maintains highest standard of sterile technique, when applicable
Assists in maintaining a safe and aseptic environment for patient and staff
Practices good judgement in determining appropriate actions and exhibits control in emergency situations
Strives to become and remain proficient in all aspects of employment by participating in educational opportunities
Delivers care according to established organizational goals and objectives
Participates in the QA/QI program by assisting in the planning and implementation of creative approaches to patient care
Education and Experience:
High School Education/Diploma
Completion of Sterile Processing class
Certified as a CSPDT
Previous Central Sterile Processing experience (at least one year) required
Ability to read, write and speak the English language
Ability to communicate effectively with patients, caregivers, physicians and other health care workers
Current BLS Certification preferred
Surgical Technologist
Job Summary:
The Surgical Technician is responsible for providing support to the surgeon during the operative procedure by passing instruments and maintaining the sterile field.
Maintains proficiency and knowledge of surgeon’s needs, techniques, and requirements at all times in the scrub or CSR role
Processes and cares for specimens and cultures as directed by set policies
Possesses knowledge of anesthetic agents, techniques, actions and interactions
Delivers care according to established organizational goals and objectives
Maintains surgical instruments in good working condition
Processes and sterilizes instruments and equipment according to manufacturer’s and AMII recommendations
Replenish sterile supplies as needed
Assists in ordering supplies, maintaining inventories, and storing supplies appropriately.
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Perform other duties or projects as needed
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Lifting, carrying, pushing, pulling, and reaching
Walking (8-10) hours, standing (3-8) hours, bending and sitting (occasionally)
The employee must be able to lift and or carry over 20 pounds as well as push/pull over 25 pounds on a regular basis.
Work Environment:
This job operates in a fast paced, surgical center.
Competencies:
Computer literacy
Organizational skills
Communication literacy
Goal Oriented
Time management skills
Interpersonal skills
Multi-tasking
Required Education and Experience:
Surgical Technologist: 1 year
Surgical Technologist Certification
BLS Certification
Nurse Midwife
Interested candidates must be certified.
The ideal candidate is a CNM that possesses solid clinical skills, has excellent communication skills, is passionate about providing high quality patient care and enjoys collaborative team work.
Hospital birth experience.
Understanding of birth center protocols, holistic childbirth with minimal or no interventions.
Working with clients providing exceptional quality care throughout their pregnancy, birth & postpartum period
Pulmonary Function Technician (PFT)
Join our team to help our patients breathe easier!
United Medical Associates is a primary care practice with board-certified physicians specializing in family medicine and internal medicine. Our providers are committed to a team-oriented approach and work in collaboration with the patient to provide individualized patient education and excellent patient care. United Medical Associates has multiple locations, however this role is located in our Bear/Wilmington, DE offices. Our team is growing! Visit our website: www.umclinic.net
The Pulmonary Function Technologist (PFT) is responsible to support the physician in providing and coordinating comprehensive care to patients in need of routine and specialized pulmonary function tests. The PFT is responsible for performing calibration, maintenance, and troubleshooting of equipment in accordance with established guidelines. The PFT should be passionate with strong empathy skills as our patients are our top priority.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Perform pulmonary function tests, including spirometry, flow-volume loops, lung volumes and capacity, six-minute walk test, pulse oximetry, cardiopulmonary exercise test, and other tests as specified
Monitoring and evaluation of the patient's physical and emotional condition during pulmonary function testing, as well as the assessment of the quality of the patient's performance.
Promotes safety by recognizing and applying proper safety measures to safeguard from harm
Take appropriate actions in response to patient distress or medical emergency
Maintain, calibrate, and troubleshoot equipment according to manufacturer guidelines
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Perform other assigned duties as required
Required:
Graduate from an approved program in Pulmonary Function or other healthcare related program
Excellent verbal and written communication skills
Computer proficiency
A passion for healthcare
Desire to work independently and multi-task
Preferred:
Certified Pulmonary Function Technician, or Registered Pulmonary Function Technician
This website contains propriety materials such as: images, content and other materials created by United Medical, LLC. You may not use, copy, reproduce [and other forms of plagiarism] the information without an approved notice in writing from United Medical, LLC. For general questions, please send your inquiries to info@umusa.net; to reach our Human Resources department, please reach us at HR@umusa.net or by phone at (302) 266-9166 ext. 520.
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