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AVAILABLE OPPORTUNITIES - FOR MEDICAL OFFICE:
All Medical Office Staff are expected to support the mission, vision, values, and initiatives of the organization while maintaining professionalism, teamwork, and respectful workplace interactions. Employees must comply with all company policies and HIPAA standards regarding the use and protection of patient information, maintain reliable in-office attendance, and perform additional duties or projects as assigned, to support operational efficiency and quality patient care.
Reasonable accommodations may be made for qualified individuals with disabilities to enable them to perform the essential functions of the position, in accordance with applicable law.
Medical Assistant / Patient Service Representative
The Medical Assistant / Patient Service Representative is responsible for supporting providers in patient care as dictated by patient and business needs. This role performs both clinical and administrative responsibilities to provide excellent, compassionate care and contribute to an exemplary patient experience.
The Medical Assistant / Patient Service Representative assists providers with direct patient care, accurately records patient information in accordance with established office processes, and supports front-office and patient service functions as needed. Additionally, this position fosters compassionate relationships with patients, promotes efficient office workflow, and collaborates with providers and medical office staff to support high-quality patient care and daily operations.
Essential Functions:
Perform pre and post office visit and health administrative duties: room / procedure preparation, maintain medical supply inventory, process referrals, verify insurance, ensure related reports and labs are recorded in patient's EMR
Escort patients to exam rooms, collect and document in the EMR patient vitals, patient history, family history, medication reconciliation, etc.
Assist physician and physician assistant in exam rooms as needed
Perform nursing procedures under supervision, administer immunizations, draw blood, remove stitches, change dressings, etc.
Provide patient education as instructed by physician and physician assistant
Take telephone calls: schedule appointments, triage and process patient messages
Explain financial policy and procedures with patients
Required Education and Experience
High school diploma or equivalent
One year of experience in a clinical setting
Knowledge of medical terminology and databases
Ability to navigate through multiple computer applications and screens with ease
Excellent verbal and written communication skills
Preferred Education and Experience
Certified Medical Assistant (CMA)
Bachelor’s Degree
Position Type/Expected Hours of Work
This is a full-time in office position minimally working 40 hours per week, Monday through Friday, no weekends or holidays
Shifts are 7:50 AM to 5:00 PM
Location
Bear, DE
About United Medical Associates
United Medical Associates is a primary care practice with board-certified physicians specializing in family medicine and internal medicine. Our providers are committed to a team-oriented approach and work in collaboration with the patient to provide individualized patient education and excellent patient care. United Medical Associates has multiple locations throughout Delaware, including Wilmington, Bear, Wilmington, Smyrna, and Dover. Our teams are growing! Visit our website: www.umclinic.net
Certified Registered Nurse Anesthetist
The Certified Registered Nurse Anesthetist (CRNA) is responsible for providing anesthesia care in collaboration with surgeons, anesthesiologists, and other healthcare professionals. The CRNA will administer anesthesia, monitor patients, and provide post-anesthesia care in alignment with the highest safety and quality standards.
Essential Functions:
Perform pre-anesthesia assessments to determine the appropriate anesthesia plan based on patient history and surgical procedure.
Administer various types of anesthesia, including general, regional, and local, ensuring patient safety and comfort throughout the procedure.
Monitor patients during anesthesia using advanced monitoring equipment and adjust anesthesia levels as necessary.
Collaborate with the surgical team to ensure seamless and efficient surgical care.
Provide post-anesthesia care, including monitoring and managing patients in the recovery phase.
Maintain accurate and timely documentation of anesthesia care and patient responses.
Stay updated on advancements in anesthesia techniques, medications, and technologies.
Adhere to American Surgery Center policies, procedures, and guidelines to ensure compliance with state and federal regulations.
Education and Experience
Current certification as a Certified Registered Nurse Anesthetist (CRNA) by the NBCRNA.
Current Registered Nurse (RN) licensure in the state of Delaware.
Advanced Practice Registered Nurse (APRN) recognition (as required by state).
BLS, ACLS, and PALS certifications
Minimum of two years of experience as a CRNA preferred
Certified Sterile Processing Technician
The Certified Sterile Processing Technician is responsible for performing and supporting all aspects of decontamination, cleaning, assembly, packaging, sterilization, storage, and distribution of reusable surgical instruments and equipment. This role ensures the highest standards of patient safety and confidentiality while consistently demonstrating professional conduct in alignment with established organizational standards and expectations.
Essential Functions
Adheres to strict Universal Precautions and Blood-Borne Pathogens protocol
Maintains highest standard of sterile technique, when applicable
Assists in maintaining a safe and aseptic environment for patient and staff
Practices good judgement in determining appropriate actions and exhibits control in emergency situations
Strives to become and remain proficient in all aspects of employment by participating in educational opportunities
Delivers care according to established organizational goals and objectives
Participates in the QA/QI program by assisting in the planning and implementation of creative approaches to patient care
Utilizes good judgment in organizing and establishing patient care priorities, working within time constraints to keep the operative schedule flowing smoothly
Ensures all surgical instruments are in useful and effective working condition
Required Education and Experience
High school diploma or equivalent
Completion of Sterile Processing class
Certified as a CSPDT
At least one year Sterile Processing experience
Preferred Education and Experience
BLS certification
Expected Hours of Work
This is a full-time position working Monday-Friday, no weekends or holidays
Typical shift will be 6:30am-3:00pm, with the occasional need for 8:30am-5:00pm
Location
Bear, DE
American Surgery Center (ASC), a member of the United Medical family, is a multi-specialty surgery center focused on providing quality outpatient and same-day surgery for a variety of specialties. Join our team to make a meaningful difference in patient care! ASC is recognized under the Accreditation Association for Ambulatory Health Care Inc. (AAAHC), the American Society for Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), designated a Blue Distinction Center for Bariatric Surgery, and an Aetna Institute of Quality.
To learn more about us, please visit www.americansurgery.org.
Medical Assistant - Pediatrics
Our Pediatrics Medical Assistant is responsible for assisting the provider with direct patient care from infants to adolescents, and accurate recording of patient information following the established office processes. Additionally, the Pediatrics Medical Assistant fosters a safe environment for their pediatrics patients, administers vaccines, and educates parents/guardians on their child's development while effectively collaborating with all medical office staff.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Perform pre- and post-office visit and health administrative duties: room / procedure preparation, maintain medical supply inventory, process referrals, verify insurance, ensure related reports and labs are recorded in patient's EMR, and patient chart preparation / documentation
Escort patients to exam rooms, collect and document in the EMR patient vitals, patient history, family history, medication reconciliation, etc.
Assist physician and physician assistant in exam rooms as needed
Perform ancillary medical professional patient care and education as directed by provider
Complete ancillary office tasks pertaining to check-in/check-out and telephone inquiries
Collaborate with staff and health care professionals to ensure customer satisfaction and shared goals are achieved
Required Education and Experience
High school diploma or equivalent
Ability to navigate through multiple computer applications and screens with ease
Knowledge of medical terminology and databases
Excellent verbal and written communication skills
Preferred Education and Experience
Certified Medical Assistant (CMA)
Bachelor’s Degree
One year of experience in a clinical setting
Position Type/Expected Hours of Work
This is a full-time in office 40-hour/week position working Monday-Friday
Shifts are 7:50 AM to 5:00 PM
Location
This role operated in fast-paced medical offices assisting providers between our Smyrna and Dover, Delaware offices.
About United Medical Associates
United Medical Associates is a primary care practice with board-certified physicians specializing in family medicine and internal medicine. Our providers are committed to a team-oriented approach and work in collaboration with the patient to provide individualized patient education and excellent patient care. United Medical Associates has multiple locations throughout Delaware, including Wilmington, Bear, Middletown, Smyrna, and Dover. Our teams are growing! Visit our website:
www.umclinic.net
Medical Office Staff – Circulating Patient Service Representative
The Circulating Patient Service Representative will provide exceptional and compassionate customer service to both new and existing patients that support the overall goal of achieving improved health outcomes. This role requires a personable individual who can effectively communicate with patients and coworkers, promoting a welcoming and efficient medical office environment. The representative will be adaptable, performing a variety of administrative and clinical tasks to assist both patients and medical providers at the Christiana Institute for Advanced Surgery (CHRIAS) in Newark, Wilmington, and Dover, DE. Furthermore, the Circulating Patient Service Representative will approach their work with empathy and professionalism, collaborating with both patients and coworkers to ensure a compassionate, efficient, and effective healthcare experience, thus contributing to the delivery of high-quality patient care. A Circulating Patient Service Representative may be assigned / expected to perform one or more roles (Medical Assistant, Check In/Out, Call Center), and complete a variety of tasks in different capacities, in a single workday.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Complete daily work assignments accurately, effectively and according to company policies and procedures
Collaborate with staff and healthcare professionals to ensure customer satisfaction and shared goals are achieved
Complete tasks as directed by a medical professional that support the patient's care and contribute to improved health results
Effectively navigate several different healthcare databases with ease
Maintain knowledge of multiple insurance companies’ requirements including Medicaid and Medicare
Greet and check-in/out patients
Collect, process and reconcile patient’s payments / balances
Perform telephone office administrative tasks
Schedule patients for follow-up appointments, surgical procedures, etc.
Efficiently and accurately verify patient demographics using an EMR
Perform pre and post office visit and health administrative duties: room, chart, and procedure preparation, maintain medical supply inventory, process referrals, verify insurance, and ensure related reports and labs are recorded in patient's EMR
Perform ancillary medical professional patient care needs as directed by provider
Complete tasks as directed by a medical professional that support the patient's care and contribute to improved health results
Required Education and Experience
Excellent verbal and written communication skills
Knowledge of medical terminology and databases
Computer and typing proficiency
Ability to collaborate and work as a team
High school diploma or equivalent
Preferred Education and Experience
Certified Clinical Medical Assistant (CCMA) Certification
Certified Medical Assistant (CMA) Certification
Associates degree or higher
One to five years of medical office experience
Position Type/Expected Hours of Work
This is a full-time 40-hour/week position working Monday-Friday
Shifts vary; most shifts begin between 7:30 AM – 8:30 AM
Training is located in Newark, DE
This position requires flexibility in scheduling, including remaining on duty until all scheduled patients have been seen and the clinic has completed daily operations. Candidates must make arrangements in order to be available to remain on-site until the last patient has been seen each day.
Location
Newark, DE
Wilmington, DE
Dover, DE
About Christiana Institute of Advanced Surgery (CHRIAS)
Christiana Institute of Advanced Surgery specializes in providing advanced surgical services with a focus on minimally invasive surgery and excellent patient care. We are experts in laparoscopic & robotic weight loss surgery including gastric bypass, gastric banding and sleeve gastrectomy, laparoscopic & robotic colorectal surgery, laparoscopic breast surgery, and robotic general surgery including cancer surgery, single-incision gallbladder, colon and spleen procedures, hernia repair and anti-reflux surgery. CHRIAS is located in Wilmington, Newark, and Dover, Delaware. Visit our website:
www.CHRIAS.com
Operating Room Nurse / Registered Nurse
The Operating Room Nurse is accountable for patients during the course of their perioperative experience. Surgical specialties currently include: general surgery, ophthalmology, endoscopies, and bariatric, and we are looking to add more specialties in the future. The right candidate will demonstrate technical and operational knowledge and is able to apply these skills in the clinical setting. The ability to collaborate with physicians and ancillary services as well as work in a team environment is a must.
Essential Functions:
Maintains highest standard of sterile technique, when applicable
Performs surgical counts with circulator, when applicable
Keeps proficient and knowledgeable of surgeon’s needs, techniques and requirements, as well as always anticipating the surgeon’s needs in either the scrub or circulating role
Assists in maintaining a safe and aseptic environment for patient and staff
Uses proper technique for specimens and cultures, as directed by the policies and procedures
Administers drugs and manages drug-related problems that may occur
Contains knowledge of anesthetic agents, techniques, actions and interactions
Demonstrates arrhythmia recognition and treatment
Collaborate with staff and health care professionals to ensure customer satisfaction and shared goals are achieved.
Required Education and Experience
Current licensure as an RN in the State of Delaware
1 year prior Operating Room experience
Preferred Education and Experience
Bachelor of Science in Nursing
2 years prior Operating Room experience
CNOR
BLS and ACLS certifications - possess/obtain within 3 months of hire
Position Type/Expected Hours of Work
This is a full-time position working Monday-Friday, no weekends or holidays
Typical OR shift will be 7:00am-3:30pm and as late as 8:30am-5:00pm
Location
Bear, DE
American Surgery Center (ASC), a member of the United Medical family, is a multi-specialty surgery center focused on providing quality outpatient and same-day surgery for a variety of specialties. Join our team to make a meaningful difference in patient care! ASC is recognized under the Accreditation Association for Ambulatory Health Care Inc. (AAAHC), the American Society for Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), designated a Blue Distinction Center for Bariatric Surgery, and an Aetna Institute of Quality.
To learn more about us, please visit www.americansurgery.org.
PreOp / PACU Nurse
The primary role of the PreOp & PACU Nurse is to provide continuity of care to meet individual patient needs. This role entails assuming responsibility and accountability of the patient with proper collaboration from other health care providers. The ability to administer diligent care to outpatients via monitoring, assessment, intervention, and continuous reassessment. The post-anesthesia care unit nurse (PACU nurse) will provide care for post-operative patients recovering from anesthesia, including general, regional, and local.
Essential Functions
Possesses an exceptional understanding of operating room processes, patient flow, patient care coordination, and physician relationships
Strong professional, organizational, interpersonal skills and creative leadership in working with all levels of the organization, as well as patients and their families
Ability to manage multiple priorities, organize tasks, and maintain control of work flow
Demonstrates a clear understanding of regulations applicable to surgical centers and patient care
Skill in negotiation and conflict resolution.
Collaborate with staff and health care professionals to ensure customer satisfaction and shared goals are achieved.
Required Education and Experience
Current licensure as an RN in the State of Delaware
Preferred Education and Experience
Bachelor of Science in Nursing
BLS and ACLS certifications - possess/obtain within 3 months of hire
1 year direct experience in ambulatory surgery
Position Type/Expected Hours of Work
This is a full-time position working Monday-Friday, no weekends or holidays
Pre-Op can range from 5:00am-1:30pm and as late as 6:30am-3:00pm
PACU can range from 7:30am-4:00pm and as late as 12:00pm-8:30pm
Applicant is expected to be willing to perform both roles.
Location
Bear, DE
American Surgery Center (ASC), a member of the United Medical family, is a multi-specialty surgery center focused on providing quality outpatient and same-day surgery for a variety of specialties. Join our team to make a meaningful difference in patient care! ASC is recognized under the Accreditation Association for Ambulatory Health Care Inc. (AAAHC), the American Society for Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), designated a Blue Distinction Center for Bariatric Surgery, and an Aetna Institute of Quality.
To learn more about us, please visit www.americansurgery.org.
Surgical Technologist
We are seeking a dedicated and highly skilled Surgical Technologist to join our dynamic surgical team in our new Bear, Delaware location. The ideal candidate will possess a strong foundation in surgical procedures, patient care, and sterile techniques, with experience in diverse clinical settings. As a Surgical Technologist, you will be responsible for providing support to the surgeon during operative procedures through passing instruments and maintaining the sterile field. The Surgical Technologist is responsible for anticipating the surgeon’s needs, having a clear understanding of the instruments and the usage of each instrument. The Surgical Technologist is also expected to maintain patient safety and confidentiality.
Essential Functions
Maintains proficiency and knowledge of surgeon’s needs, techniques, and requirements at all times in the scrub or CSR role
Processes and cares for specimens and cultures as directed by set policies
Possesses knowledge of anesthetic agents, techniques, actions and interactions
Delivers care according to established organizational goals and objectives
Maintains surgical instruments in good working condition
Processes and sterilizes instruments and equipment according to manufacturer’s and AMII recommendations
Replenish sterile supplies as needed
Assists in ordering supplies, maintaining inventories, and storing supplies appropriately.
Required Education and Experience
High school diploma or equivalent
Graduate from an accredited Surgical Technologist School
At least one year of Operating Room experience
Preferred Education and Experience
BLS certification
Cath lab experience
Position Type/Expected Hours of Work
This is a full-time position working Monday-Friday, no weekends or holidays
Typical shift will be 7:00am-3:30pm, with the occasional need for 8:30am-5:00pm
Location
Bear, DE
American Surgery Center (ASC), a member of the United Medical family, is a multi-specialty surgery center focused on providing quality outpatient and same-day surgery for a variety of specialties. Join our team to make a meaningful difference in patient care! ASC is recognized under the Accreditation Association for Ambulatory Health Care Inc. (AAAHC), the American Society for Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), designated a Blue Distinction Center for Bariatric Surgery, and an Aetna Institute of Quality.
To learn more about us, please visit www.americansurgery.org.