This website contains propriety materials such as: images, content and other materials created by United Medical, LLC. You may not use, copy, reproduce [and other forms of plagiarism] the information without an approved notice in writing from United Medical, LLC. For general questions, please send your inquiries to info@umusa.net; to reach our Human Resources department, please reach us at HR@umusa.net or by phone at (302) 266-9166 ext. 520.
AVAILABLE OPPORTUNITIES - FOR BUSINESS OFFICE:
All Business Office Staff are expected to support the mission, vision, values, and initiatives of the organization while maintaining professionalism, teamwork, and respectful workplace interactions. Employees must comply with all company policies and HIPAA standards regarding the use and protection of patient information, maintain reliable in-office attendance, and perform additional duties or projects as assigned, to support operational efficiency and quality patient care.
Administrative, Operations, and HR Associate
Summary/Objective
The Administrative, Operations, and HR Associate will provide financial, administrative, and operational support to the Chief Operations Officer (also serving as Chief Financial Officer and Director of Human Resources). This role combines fiscal responsibility, office coordination, and customer-focused communication to facilitate smooth operations and strengthen relationships with employees, tenants, clients, vendors, and other key contacts. The position requires discretion in handling sensitive information, adherence to various compliance standards including HIPAA, and the ability to manage multiple priorities while maintaining a collaborative, reliable, and solution-oriented approach to support daily operations and organizational initiatives.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Supports financial and administrative operations by assisting with accounts payable and receivable, payroll processing, month-end closing activities, budgeting and forecasting support, data entry, research, file maintenance, and related tracking and monitoring tasks as assigned by the Director of Operations
Assists with the processing and administration of licenses, permits, and contracts, ensuring accurate documentation, tracking, and record maintenance
Serves as a liaison between employees, tenants, clients, vendors, and service providers, facilitating communication, responding to inquiries, and coordinating administrative and operational needs
Performs clerical and administrative support functions to maintain efficient office operations, including scheduling and calendar management, responding to internal and external telephone and electronic inquiries, drafting correspondence, preparing reports, and managing document handling and filing
Provides prompt, accurate, and professional customer-focused responses to tenant inquiries, and assists with lease agreements, rent payments and collections, complaint resolution, service requests, and dispatching work orders
Complete HR administration tasks including benefits enrollment, workers' compensation documentation, disability and insurance claims.
Support all UM and UMACO initiatives
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Maintain consistent, reliable and regular in-office attendance to foster a productive and collaborative work environment, enhance teamwork, ensure operational efficiency, and support client interactions
Perform other duties or projects as needed
Competencies
Mathematical literacy
Computer literacy
Communication literacy
Integrity and professionalism
Problem solving
Organizational skills
Ability to prioritize
Goal oriented
Results driven
Required Education and Experience
Bachelor’s degree or actively pursuing a bachelor's degree
Proficiency in Excel
Preferred Education and Experience
Bachelor’s degree in a related field
One year experience with QuickBooks
One year experience working with database systems, including data entry and record maintenance
Work Environment
This full-time position is performed in our Central Business Office located in Downtown Wilmington, Delaware. This is not a remote position.
Business Development Representative I / Application Training Specialist
Are you looking to launch your career in the healthcare industry? The Application Training Specialist position offers an excellent opportunity to gain hands-on experience in healthcare operations, business development, and client relations. In this role, you will support key business development initiatives and the effective use of EHR/EMR practice management systems. You will assist with coordinating projects, managing client and patient-related activities, and contributing to organizational growth. This position is ideal for motivated individuals seeking to develop professional skills and build a strong foundation for a successful career in healthcare.
Essential Functions
Utilize and train clients on EHR / EMR practice management systems
Provide ongoing support to clients and patients, assisting with troubleshooting and system updates as needed, including: Unmatched Patient Reconciliation Queue, Outstanding IT/BD Tickets review, and Duplicate Patient Reconciliation.
Support clients and patients by completing tasks to close clinical gaps identified in case conferences
Perform data entry and analysis for various billing and non-billing related projects
Coordinate and/or complete activities with other departments to ensure alignment and completion of project objectives
Execute or support tasks which foster positive business relations with all business partners and patients
Complete High Risk Patient Chart Reviews
Promote Interoperability and Quality Measure reporting tasks
Complete departmental focused tasks including, but not limited to: Targeted EHR, Oracle Health Patient Administration, and Seamless Exchange / Integration.
Support all UM and UMACO initiatives
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Maintain consistent, reliable in-office attendance to foster a productive and collaborative work environment, enhance teamwork, ensure operational efficiency, and support client interactions.
Perform other duties or projects as needed
Required Education and Experience
Bachelor's degree or actively pursuing a bachelor's degree in a related field
Preferred Education and Experience
Bachelor's degree in a related field
Relevant work experience
Position Type / Expected Hours of Work
This is a full-time in office position minimally working 40 hours per week, Monday through Friday. This position requires flexibility in working hours, including occasional evening and weekend work; to meet deadlines, attend business-related events, meetings, and conferences.
Location
Wilmington, DE
Healthcare Sales and Marketing Representative
Job Summary
United Medical, LLC is a full-service healthcare organization, promoting healthier communities by changing practices and behavior to enhance efficient population management. The Healthcare Sales and Marking Representative is responsible for increasing sales revenue by identifying new clients, developing new and existing relationships with medical professionals and provide business solutions in order to achieve desired patient outcomes and maximize business growth.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for building and maintaining business relationships with new and existing providers within the Accountable Care Organization.
Identify patient/client/practice needs and deliver on sales opportunities accordingly
Execute sales initiatives designed to exceed established provider’s practices and surgical center’s patient volume and strategic business initiatives
Continuously monitor and provide market analysis, competitive pricing and needs of local physicians and surgeons in order to meet or exceed sales goals
Develop and present sales presentations to multiple physicians and decision makers
Support all UM and UMACO initiatives
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Maintain consistent, reliable and regular in-office attendance to foster a productive and collaborative work environment, enhance teamwork, ensure operational efficiency, and support client interactions
Perform other duties or projects as needed
Education and Experience
Bachelor’s degree in a related field
One year of experience working in healthcare or a related position
Medical / Surgical industry knowledge
Knowledge of anatomy / physiology
Knowledge of surgical procedures
Demonstrated sales and negotiation skills
Strong business acumen
Valid Driver’s License
Work Environment
This full-time position is performed in our Central Business Office located in Downtown Wilmington, Delaware. This is not a remote position.
This website contains propriety materials such as: images, content and other materials created by United Medical, LLC. You may not use, copy, reproduce [and other forms of plagiarism] the information without an approved notice in writing from United Medical, LLC. For general questions, please send your inquiries to info@umusa.net; to reach our Human Resources department, please reach us at HR@umusa.net or by phone at (302) 266-9166 ext. 520.
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