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AVAILABLE OPPORTUNITIES - FOR BUSINESS OFFICE:
All Business Office Staff are expected to support the mission, vision, values, and initiatives of the organization while maintaining professionalism, teamwork, and respectful workplace interactions. Employees must comply with all company policies and HIPAA standards regarding the use and protection of patient information, maintain reliable in-office attendance, and perform additional duties or projects as assigned, to support operational efficiency and quality patient care.
Reasonable accommodations may be made for qualified individuals with disabilities to enable them to perform the essential functions of the position, in accordance with applicable law.
Business Development Representative I / Application Training Specialist
Are you looking to launch your career in the healthcare industry? The Application Training Specialist position offers an excellent opportunity to gain hands-on experience in healthcare operations, business development, and client relations. In this role, you will support key business development initiatives and the effective use of EHR/EMR practice management systems. You will assist with coordinating projects, managing client and patient-related activities, and contributing to organizational growth. This position is ideal for motivated individuals seeking to develop professional skills and build a strong foundation for a successful career in healthcare.
Essential Functions
Utilize and train clients on EHR / EMR practice management systems
Provide ongoing support to clients and patients, assisting with troubleshooting and system updates as needed, including: Unmatched Patient Reconciliation Queue, Outstanding IT/BD Tickets review, and Duplicate Patient Reconciliation.
Support clients and patients by completing tasks to close clinical gaps identified in case conferences
Perform data entry and analysis for various billing and non-billing related projects
Coordinate and/or complete activities with other departments to ensure alignment and completion of project objectives
Execute or support tasks which foster positive business relations with all business partners and patients
Complete High Risk Patient Chart Reviews
Promote Interoperability and Quality Measure reporting tasks
Complete departmental focused tasks including, but not limited to: Targeted EHR, Oracle Health Patient Administration, and Seamless Exchange / Integration.
Required Education and Experience
Bachelor's degree or actively pursuing a bachelor's degree in a related field
Preferred Education and Experience
Bachelor's degree in a related field
Relevant work experience
Position Type / Expected Hours of Work
This is a full-time in office position minimally working 40 hours per week, Monday through Friday. This position requires flexibility in working hours, including occasional evening and weekend work; to meet deadlines, attend business-related events, meetings, and conferences.
Location
Downtown Wilmington, DE
Care Coordinator
The Care Coordinator plays a key role in managing the follow-up and scheduling services at United Medical. This position serves as an essential link between patients and their healthcare providers, ensuring seamless communication and continuity of care. The Care Coordinator will work independently and in collaboration with their supervisor and team members, contributing to a high-performing and productivity-driven environment. This role is critical in delivering quality care and improving patient satisfaction.
Essential Functions
Manage hospital admissions and discharges census for several Delaware hospitals
Schedule patients for follow-up appointments with primary care physicians and specialists after hospital discharge and for routine care, as required
Frequent clinical patient phone contact (inbound/outbound) to aid providers in efficient and quality patient care
Document patient contact results in electronic health record
Utilize internal database system to track and organize workflow for patient contact and record results
Utilize electronic health records to evaluate services provided and track information in database
Manage monthly insurance rosters to schedule new patient appointments or current patients for preventative services
Generate and send population management letters to patients to follow up regarding phone contact results
Required Education and Experience
High school diploma or equivalent
At least one year of clinical healthcare experience
Preferred Education and Experience
Bachelor’s degree
Knowledge of medical terminology
Data Entry
Telephone etiquette
Position Type / Expected Hours of Work
This is a full-time in office position minimally working 40 hours per week, Monday through Friday. The business office is open from 8:00 AM – 6:00 PM. This is not a remote position.
Location
Downtown Wilmington, DE
Healthcare Sales and Marketing Representative
The Healthcare Sales and Marking Representative is responsible for increasing sales revenue by identifying new clients, developing new and existing relationships with medical professionals and provide business solutions in order to achieve desired patient outcomes and maximize business growth.
Essential Functions
Responsible for building and maintaining business relationships with new and existing providers within the Accountable Care Organization.
Identify patient/client/practice needs and deliver on sales opportunities accordingly
Execute sales initiatives designed to exceed established provider’s practices and surgical center’s patient volume and strategic business initiatives
Continuously monitor and provide market analysis, competitive pricing and needs of local physicians and surgeons in order to meet or exceed sales goals
Develop and present sales presentations to multiple physicians and decision makers
Required Education and Experience
Bachelor's degree or actively pursuing a bachelor's degree in a related field
Preferred Education and Experience
Bachelor's degree in a related field
One year of experience working in healthcare or a related position
Medical / Surgical Industry knowledge
Knowledge of anatomy / physiology
Knowledge of surgical procedures
Demonstrated sales and negotiation skills
Strong business acumen
Valid Driver’s License
Position Type / Expected Hours of Work
This is a full-time in office position minimally working 40 hours per week, Monday through Friday. This position requires flexibility in working hours, including occasional evening and weekend work; to meet deadlines, attend business-related events, meetings, and conferences.
Location
Downtown Wilmington, DE
Registered/Licensed Dietitian
We are seeking a dedicated and highly skilled Registered/Licensed Dietitian to join our healthcare team. The ideal candidate will possess a comprehensive understanding of clinical nutrition, medical nutrition therapy, and patient-centered care. This role offers an opportunity to make a meaningful impact by developing personalized nutrition plans, collaborating with multidisciplinary healthcare professionals, and supporting patients with diverse dietary needs across various settings. The successful applicant will demonstrate expertise in nutrition counseling, chronic disease management, and the use of electronic health records to ensure optimal patient outcomes. The position collaborates closely with physicians and interdisciplinary care teams to ensure nutrition recommendations are integrated into coordinated patient care.
Essential Functions
Provide high-quality, person-centered Medical Nutrition Therapy (MNT), nutrition counseling, and education for patients with chronic and complex conditions including diabetes, cardiovascular disease, hypertension, hyperlipidemia, obesity/weight management, renal disease, gastrointestinal disorders, PCOS, eating disorders/disordered eating, wound healing, cancer nutrition, and other nutrition-related conditions
Complete comprehensive nutrition assessments to evaluate nutritional status, identify nutrition-related problems, determine nutritional risk levels, and develop individualized nutrition care plans based on patient needs, preferences, and health goals
Develop and implement evidence-based nutrition interventions, including diagnosis-specific nutrition recommendations and individualized nutrition prescriptions to support sustainable behavior change and improved health outcomes
Counsel patients on nutrition strategies to improve disease management, including blood glucose management, weight management, cardiovascular health, and overall wellness
Educate individuals on evidence-based nutrition principles, healthy eating habits, disease-specific nutrition therapy, and strategies to support long-term lifestyle changes
Utilize motivational interviewing and patient-centered counseling techniques to support patient engagement, self-management, and adherence to nutrition recommendations
Interpret and evaluate clinical data obtained from medical records, laboratory values, medications, and health history to guide nutrition interventions and recommendations
Collaborate with physicians, care teams, and other healthcare professionals regarding nutrition recommendations, diet prescriptions, clinical concerns, and implementation of coordinated care plans
Identify and prioritize patients requiring nutrition intervention and education based on referral needs, nutrition risk assessments, and clinical indicators
Follow up with patients to monitor progress, provide ongoing support, reassess nutrition goals, and promote continued motivation and success within their nutrition program
Maintain accurate, timely, and thorough documentation of all patient interactions, assessments, interventions, care plans, and outcomes within the electronic health record (EHR)
Utilize virtual care platforms and digital tools to provide effective nutrition counseling and education to patients
Assist in the development, design, review, and improvement of patient education materials, nutrition resources, presentations, webinars, and outreach initiatives
Participate in quality improvement initiatives, program development, and innovation efforts to improve nutrition care delivery and patient outcomes
Stay current with nutrition research, clinical guidelines, and evidence-based practices through continuing education and professional development
Participate in team meetings, cross-functional initiatives, and special projects as assigned
Required Education and Experience
Current Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) credential through the Commission on Dietetic Registration (CDR) and in good standing.
Current Delaware Registered Dietitian licensure (or ability to obtain prior to employment).
Bachelor’s degree or higher in Nutrition, Dietetics, or a related field.
Candidates with a Master’s degree in Nutrition, Dietetics, or a related field preferred. Candidates who achieved RD/RDN credential prior to the January 1, 2024 master’s degree requirement are eligible with a bachelor’s degree.
Preferred Education and Experience
Two or more years of clinical nutrition experience providing Medical Nutrition Therapy.
Experience counseling patients with chronic disease management, including diabetes, weight management, cardiovascular disease, renal disease, gastrointestinal disorders, and other complex medical conditions.
Experience with bariatric nutrition and procedures including: Gastric bypass, Sleeve Gastrectomy, Laparoscopic adjustable gastric banding, Non-surgical gastric balloon.
Position Type / Expected Hours of Work
This is a full-time in office position minimally working 40 hours per week, Monday through Friday. The business office is open from 8:00 AM – 6:00 PM. This is not a remote position.